Frequently Asked Questions

Answers to questions from students and tutors.

Sprelli is an educational marketplace. You search for a tutor by subject and price, browse profiles and reviews, and book a lesson from their calendar. You only pay for the lesson, no subscription, no hidden costs.
For students, registration and using the platform are always free: you only pay for the lessons you book. Each tutor sets their own lesson price.
Sign up, complete your profile: bio, subjects, experience and rate, and set your availability calendar. Once you’ve set up payouts through Stripe, your profile becomes visible to students. You can also upload documents to earn the "Verified" badge.
Yes. Cancelling more than 48 hours before the lesson is free, later you get a 50% refund. You can also propose a new time up to 2 hours before the lesson without losing your payment. See the terms of service for details.
The student pays for the lesson upfront when booking, by card or BLIK. After the lesson is completed, the tutor receives payment minus the platform commission. All transactions are visible in the dashboard.